3 Tips to Removing Stains 
5 Tips on Caring for Your Clothes
Tips for caring for your Winter Wear
Frequently Asked Questions about Drycleaning

ask us any question about stain removals3 Tips to Removing Stains

1. Don’t wait. Don’t allow a stain to set. Bring the garment to Wagner’s as soon as possible. Studies show that after one week, 20 per cent of stains could not be removed satisfactorily. After three weeks, 69 per cent of stains could not be removed.

2. Don’t be shy. Tell us everything you know about the stain. What is it? How old is it? What attempts did you make to remove the stain? With accurate information, we will know what to do and what not to do in removing the stain.

3. Don’t assume. Don’t assume an invisible stain will come out without us knowing about it. White wine, soft drinks, and other sugar-based substances may turn the garment brown if not properly treated and cleaned.

Stain Alert: Tanins and sugars are the most difficult stains to remove.
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Caring for Dress Shirts

Dress shirts are the most essential part of any man’s wardrobe and are probably the most underappreciated articles of clothing. Shirts are taken for granted because we expect them to look great all the time.
Although they are relatively easy for a professional cleaner to clean and press, a shirt can suffer problems, including ring around the collar, color loss, and fabric abrasion  leading to tears, punctures, and holes.

Industry experience shows the average shirt has a two-year wearable life expectancy. A better measurement is the number of launderings. The average shirt has a wear life of 35 to 50 cycles.

That’s not to say your shirt will shred to pieces during its 51st time through the spin cycle. Wear life fluctuates with abrasion and strain placed on the shirt during wear, fiber content, and laundering procedures.

These common problems may affect the components of a shirt, the collar and cuffs, sleeves, and body. Some of them can be foreseen or prevented while others cannot.

Ring Around the Color
One detergent company marketed its whole product around removing this. Remember those old Wisk commercials with spokespeople proclaiming, “No more ring around the collar!” after using their detergent?

Ring around the collar is a very common shirt malady. As a shirt is worn, the neckband, collar fold, and cuffs are exposed to ground-in soils from perspiration, body oils, colognes, hair tonics, medicines, sunblock, and other types of skin preparations. To prevent excess buildup in the collar and cuff area, shirts should be laundered after each wearing.

Fade Out
Bleeding or overall fading will occur if the dyes in a multi-colored shirt are not colorfast to washing.

Dyes sometimes migrate in washing. In most cases, there is no safe restoration; however, repeated washing will sometimes remove the transferred dye and return the shirt to a wearable condition.

That Shrinking Feeling
Hot under the collar? Either your neck has gotten too thick, your tie is too tight or your shirt is shrinking. Manufacturers often allow for 2% shrinkage, which usually is not enough to cause a complaint.

Shrinkage beyond this is usually due to poorly stabilized materials. Over several washings even better quality shirts experience shrinkage leaving your neck feeling overly snug.

To determine if your shirt has shrunk, measure the collar from the end of the buttonhole to the center of the button.

Measure the sleeve length in a straight line from the center of the back of the collar to the end of the cuff. If these measurements correspond to the shirt size, it has not shrunk.

Pressing Perspiration7374927
A sweat soaked shirt could eventually turn into a stained shirt if the perspiration is allowed to stay in the shirt. It will also weaken the fabric, causing damage during washing. Aluminum chlorides found in antiperspirants also weaken underarm fibers Occasionally, localized holes or tears develop near the underarm area of shirts made with natural fibers or blends, such as 100% cotton shirts or cotton/polyester blends.

Two tips: When applying antiperspirants or deodorants allow them to dry before dressing. Secondly, wash your shirts soon after you wear them in order to minimize this type of damage.

Puckers or Wrinkles in Collars and Cuffs
If the interfacing fabric used in collars, cuffs, and placket fronts is not fused correctly or is not properly preshrunk, after laundering the outer fabric in the collar will then be larger than the interfacing, causing puckers or wrinkles when pressed. This excess material makes obtaining a smooth finish difficult.

If it is objectionable, the shirt should be returned to the retailer or manufacturer.

Warning: Watch Out for Melted Labels
Some shirts contain heat-sensitive labels, such as ones that have been glued instead of stitched on, that may actually soften under high heat and permanently stain the shirt. This type of staining is usually permanent. A heat-sensitive label could melt during tumble drying or in ironing. The shirt should be returned to the retailer or manufacturer if this occurs.

Go Pro for Best Results
To get the most mileage out of a dress shirt you should clean it as soon as possible after each wearing to remove stains and body oils. For best results, shirts should be commercially laundered by a professional cleaner.

Professional shirt laundering is different from home laundering in that it uses specialized wash formulas and different pressing procedures. This process enables us to offer consistently high-quality shirts at reasonable prices. Collars come out cleaner and professional pressing produces a crisper finish.

Finishing may be the most important difference between professional and home care. Ironing at home requires considerably more time and effort than it takes us to press a shirt, and ultimately it won’t look as nice.

The better you take care of your shirts, the longer they will last and the better you will look.
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5 Tips on Caring for Your Clothes

1. Don’t remove a care tag. It has important information that you’ll probably forget if you remove it.

2. Do remove the drycleaner’s plastic bags when you arrive home. Store your clothes and other items in a cool, dry place.

3. Guard your garments from prolonged exposure to sunlight and artificial light. Many white garments are treated with optical brighteners that yellow when exposed to light and heat and coloured garments often fade.

4. Clean matching pieces together. Normal fading may occur during the cleaning process so clean your suits and matching outfits at the same time.

5. Protect your clothing from perspiration, deodorants, perfume, hair spray, etc. These chemicals are tough on clothing, especially silks. Use garment shields for protection.
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Tips for caring for your Winter Wear!

Wool is so popular, especially for sweaters because it is an excellent insulator, durable and comfortable. To help ensure your wool sweater lasts longer, here are a few helpful tips:

  1. A gentle brushing after each wear helps remove surface soil
  2. If your sweater gets damp, hang to dry; make sure you do not hang it near a heat source as this will promote mildew!
  3. If the care label suggest hand washing, remember to do the following:
    • Use cold water with a mild soap or bleach-free detergent
    • Soak up to 5 minutes & rinse thoroughly
    • Squeeze out excess water, make sure not to wring or twist the fabric
    • To dry, lay the sweater flat & keep away from direct sunlight or heat

    If the care label suggests machine washing, use the gentle cycle.
    Be sure to bring your wools or any sweater with a dryclean only label to us!

While you’re getting your sweaters out of the closet, it is also time to open up the bags/boxes of hats, gloves and scarves and make sure they are ready for winter too!

Take a few moments to inspect the items and check if they were put away in a soiled condition, now is the time to clean them.

If care labels are present, follow instructions carefully. Many synthetics, as well as cottons and wools, are hand or machine washable. If tumble drying is recommended, be sure to use a low temperaturesetting.

Wool, fur, and leather accessories may require our assistance; these materials require special cleaning procedures. Be sure to point out any known stains when you leave them with us, this helps ensure proper treatment of stains. Most items will clean beautifully; however, accessories, in particular, gloves, are exposed to many staining substances that cannot be removed.

Polar fleece is very popular in the winter months to help keep us warm. These fabrics are made of a knit construction with a brushed or napped finish and because of the nature of the fabric; garments have a tendency to pill during wear and handling. Whether drycleaning or washing, it is best to clean polar fleece in a knit bag to minimize further pilling. To improve the appearance & smooth the nap of the garment after cleaning, use a soft brush during finishing.
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Frequently Asked Questions about Drycleaning

Does frequent drycleaning shorten the life of a garment?
Does drycleaning cause garments to shrink?
Can the drycleaning process remove any kind of stain?
What about home drycleaning kits?
What happens if my garment is damaged as a result of the drycleaning process?
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Does frequent drycleaning shorten the life of a garment?

A. On the contrary, frequent cleaning prolongs the life of a garment. Not only do stains set with age, making the garment unwearable, but ground-in dirt and soil act as an abrasive, like sandpaper, causing rapid wear of fibers. Also, insects are attracted to soiled clothes and will cause further damage.
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Does drycleaning cause garments to shrink?

A: No. If a professional cleaner is working with a new high tech cleaning machine, the garment should not shrink. Most shrinkage that occurs during drycleaning happens because the garment manufacturer has not pre-shrunk the fabric.
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Can the drycleaning process remove any kind of stain?

A. Drycleaning is not the answer to all soil and stain removal problems. Sometimes, stains become permanently embedded in the fiber, or fabrics cannot withstand normal cleaning and stain removal procedures, or decorative trim is not compatible with drycleaning solvent. It is important that you as well as your drycleaner read all care labels and follow the instructions. Source: www.ifi.org
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What about home drycleaning kits?

A. International Fabricare Institute (IFI), the premier trade association for garment care, found that, in general, home drycleaning kits do not provide complete removal of all types of stains. However, these products can freshen garments by removing odors and imparting a pleasant fragrance.

IFI found that most of the products work well on water-based stains such as cola. Stains that are oil-based (ketchup, lipstick) presented a challenge for the kits. In some cases, these products caused the stain to spread. None of the products removed ground-in soils, which you know as “ring around the collar” or dirty cuffs. Source: www.ifi.org
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What happens if my garment or item is damaged as a result of the drycleaning process?

A. Imperfect results are a problem for us as drycleaners as well as for you, our customer. Damage that occurs during the drycleaning process may stem from the failure of a component part to be drycleanable or from the circumstances of use.

Determine where the responsibility lies. If the problem arises from a manufacturing defect, take the article back to the retailer for an adjustment or refund. In some cases, the retailer may resist making an adjustment, even if the problem is a manufacturer defect. Ask the retailer for the name of the manufacturer or obtain the RN number which is usually on the care label. Look up the RN number in the Federal Trade Commission’s website for the manufacturer’s name and address. Send the item to the manufacturer via registered mail, return receipt, and include an explanation for the return.

Occasionally, damage done in drycleaning is our responsibility and not the result of preexisting conditions or defects. In such cases, we will settle the claim promptly and fairly, often using the Fair Claims Guide published by the International Fabricare Institute, of which Wagner’s European Fabricare is a member. If there is some doubt about responsibility, we will send the garment to the International Textile Analysis Laboratory to determine the cause of the problem. Source: www.ifi.org
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